單項選擇題

A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）

A. Run the CHKDSK utility
B. Run the disk defragmenter utility
C. Increase the capacity on the system volume
D. Convert to a dynamic drive on the system

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單項選擇題

A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

A. The printer fuser assembly needs to be replaced.
B. The pickup rollers no longer have pickup grip.
C. Something is stuck inside of the pickup assembly.
D. The printer needs to have the toner cartridge replaced.

單項選擇題

A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）

A. Disable port forwarding on the router.
B. Reboot to Safe Mode and see if the Internet is accessible.
C. Format the machine and reinstall the OS.
D. Check the web browser’s proxy settings.

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A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）

你可能感興趣的試題

A laser printer keeps displaying, ‘Paper Jam – Front Door’. It does not matter which tray or paper type the printer is using. Which of the following is the MOST likely reason why the printer is having this issue?（）

A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）